Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-appraisal.buzzzoomer.com! We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we collect, manage, and safeguard your personal data in alignment with various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Applications and Services: As an authorized user, your participation involves interacting with our apps and services, creating or updating accounts, making purchases, providing feedback, and sharing personal information.
  • Visiting Our Websites: When you browse our websites linked to this policy, we may collect data about your visit, including pages visited, and interactions with our content.
  • Communication from Us: This includes receiving newsletters, promotional emails, phone calls, or text messages/SMS from our team.

Personal Data Collection

We collect several types of personal data, which can be broadly categorized as:

  • Account Information: User IDs, usernames, email addresses, and passwords used to access accounts on our platform.
  • Payment Information: Details related to payment methods, such as credit card numbers, expiration dates, and CVV codes, used for transactions.
  • Financial Information: Data about your financial status or history, including income, bank account details, and investment portfolios (if shared).
  • Purchase Information: Records of products or services bought from us, along with associated order numbers and shipping addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for our mobile applications.
  • Location Data: Geographic coordinates and location services data if you choose to enable these on our apps.
  • Feedback and Reviews: Your comments, suggestions, ratings, and reviews about our products or services.
  • Social Media Information: Data from social media platforms when users connect their accounts for seamless experiences.
  • Product Interest: Information about the products you view, search for, or express interest in on our website.

We collect this data through various means: user input forms, account settings, automated tracking technologies (such as cookies and device fingerprinting), analytics tools, and third-party data providers who assist us in verifying and enhancing customer information.

Cookies

Cookies are small text files stored on your browser or device by our website or applications. They play a crucial role in improving user experience and enabling essential functions:

  • Strictly Necessary Cookies: These ensure basic functionalities like logging in, navigating the website, and remembering user preferences.
  • Preference Cookies: Tailored settings and personalized content delivery are made possible by these cookies.
  • Analytics Cookies: We use analytics cookies to gather insights into how users interact with our platform, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected, or as required by law. Upon fulfilling these purposes, we securely delete or anonymize your data. Here’s a breakdown:

  • Account Information: Retained until your account is inactive or closed, in compliance with legal obligations.
  • Payment Details: Stored for transaction records and fraud prevention, but encrypted to protect sensitive data.
  • Financial Data: Kept for the duration required by financial regulations and tax laws.
  • Purchase History: Preserved for order fulfillment, returns, and customer support, typically up to 7 years.
  • Location Data: Retained only for as long as needed for the services provided or as legally mandated.
  • Other Collected Information: Retention periods vary based on data type, usage, and legal obligations.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: All communication between your device and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf, ensuring it remains secure.
  • Regular Security Audits: Our systems are regularly audited for vulnerabilities, and we update our security practices as new threats emerge.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances, such as when it is no longer necessary.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Object to the processing of your data based on legitimate interests or specific legal grounds.
  • Non-Discrimination: Be free from biased treatment when exercising your privacy rights.

To exercise these rights, please reach out to our privacy team at your earliest convenience. We will respond to your request promptly and in line with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in practices or regulatory requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for any updates.

Contact Information

For inquiries, requests to unsubscribe from communications, or questions regarding data privacy, please contact us:

We appreciate your trust in our company, and we are committed to upholding the highest standards of privacy and data security.

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